Namespace prefix 'ref' used but not declared-Issue

Generally when we create RTF using BI Publisher Desktop by default Fields will store in <xdo:xdo0002> format. But when we attach this template it will throw an error.So we need to replace those with actual Data fields.


Follow below steps to Resolve this issue..

The source of error is RTF Template.

1. Open RTF template. Double Click a field to display properties dialog.

2. Click Add Help Text button
3. In Type your own section, write field name like this <?Brand?>, if  '<?ref:xdo0002?>' or similar found.
4. Click OK  Save template.